For technical and all other non-sales persons. TiG believe that all members of a company are potential lead gatherers and all staff both technical and administrative, who deal with clients on a daily basis, are in a position to tease out further sales opportunities. What is required is the ability to spot the opportunity through effective listening, asking smart questions and a good basic knowledge of the services offered by your company.

Please contacts us to discuss your requirements either using the 'Contact Us' button at the top of the page or send an e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  

Course objective:

• - Non sales staff become second line sales generators through:
• - Gaining confidence
• - Being prepared
• - Knowing how to asses the situation
• - Knowing how to pass on the lead
• - Enhanced team spirit
• - Enhanced company sales
• - Enhanced relationship with client

Course content: (or areas to be considered)

• - Building and utilising relationships
• - Assessing opportunities
• - Asking "Smart" questions
• - Confidence through preparation
• - Liasing with sales department
• - Monthly sales workshops for both sales and technical staff
• - Buddy systems
• - Interdepartmental communication
• - "What's in it for me?"
• - Follow up - with whom and within timescales
• - Individual coaching
• - Client visit report

This course is a mix of workshops, one-to-one coaching and invoking of new business process to ensure ongoing benefit. It may also involve mentoring and a "Buddy" process.

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